Customer Service Assistance
Nelmarie was born in November 17, 1980, in Caguas, Puerto Rico. Her parents are Marisol Rivera and Nelson Moreno and she has a little sister called Leslie Moreno. She grew up in Bayamón, Puerto Rico. She attend the José de Diego Elementary School, Andres C Gonzalez Middle School and Miguel De Cervantes High School. She has a Bachelor’s Degree at Business Administration with Managerial Economy.
In 2006 she started her first professional experience with Property Insurance Corp. Her position as a Marketing Department Supervisor helped her learn about the insurance’s world. Later that year, Nelmarie moved to Orlando, Florida in 2006 where she had the opportunity to learn about another business, travel. There, she became passionate about customer service, realizing its vital importance for any business. She had the opportunity to move back to Puerto Rico in 2016, where new goals and challenges await her. She found a place at Linda Corujo Retirement Center as a Service Assistant.
NELMARIE HAS A BABY BOY NAMED NELSON JOSE. SHE IS VERY GRATEFUL FOR ALL HER BLESSINGS. ONE OF HER MANTRAS IN LIFE IS “DO WHATEVER MAKES YOU HAPPY”. I AM PREPARED TO HELP YOU WITH ANY CUSTOMER SERVICE RELATED ISSUED INCLUDING BALANCES, REGISTRATION CHANGES AND WITHDRAWALS AMONG OTHERS; HAVING THE KNOWLEDGE OF THE PRODUCTS WITH ITS ADVANTAGES AND DISADVANTAGES. MY RESPONSIBILITY AND PRIORITY IS TO PROCESS THE SERVICE WITH PRECISION, QUICKNESS, EFFECTIVITY AND GIVING ALL THE INFORMATION AND UPDATES TO THE CUSTOMER.